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Contact DustGuard

Professional cleaning services across London. Get in touch for your quote or emergency cleaning needs.

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Contact Information

Our Office

125 High Street
South Kensington
London SW3 4RP
United Kingdom

Phone

+44 20 7589 4567

Available during business hours

Email

[email protected]

We respond within 24 hours

Business Hours

Monday - Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday

Emergency Cleaning: Available 24/7 for urgent situations. Call our emergency line for immediate assistance.

Our Service Areas

DustGuard provides professional cleaning services across Greater London and surrounding areas. Check if we serve your location.

London Coverage Areas

Central London

  • Westminster
  • City of London
  • Camden
  • Islington
  • Hackney

West London

  • Kensington & Chelsea
  • Hammersmith & Fulham
  • Ealing
  • Brent
  • Hounslow

North London

  • Barnet
  • Enfield
  • Haringey
  • Waltham Forest

South London

  • Southwark
  • Lambeth
  • Croydon
  • Kingston upon Thames
  • Sutton

Areas with Limited Service

We provide services to these areas with a small additional travel fee:

• Greater London Outer Areas
• Selected Hertfordshire Postcodes
• Parts of Surrey
• Selected Kent Areas
London service area coverage map
Full Coverage
Limited Service

Don't see your area listed?

We're constantly expanding our service areas. Contact us to check if we can serve your location, even if it's not listed above.

Emergency Cleaning Services

Available 24/7 for urgent cleaning situations. When life happens, we're here to help restore order quickly and efficiently.

Water Damage Cleanup

Fast response to flooding, burst pipes, or water damage. We extract water, dry affected areas, and prevent mold growth with specialized equipment and techniques.

  • Emergency water extraction
  • Industrial-grade drying equipment
  • Mold prevention treatment
  • Insurance documentation support
24/7 Response

Average arrival time: 2-4 hours

Fire & Smoke Damage

Specialized cleaning for fire and smoke damage, including odor elimination, soot removal, and content restoration. We work closely with insurance adjusters.

  • Soot and ash removal
  • Smoke odor elimination
  • Content cleaning and restoration
  • Air purification services
Same-Day Service

Emergency response team available

Biohazard Cleanup

Discreet, professional cleanup for traumatic events, including crime scene cleaning, hoarding cleanup, and infectious disease decontamination with full safety protocols.

  • Crime scene cleanup
  • Trauma scene decontamination
  • Hoarding cleanup services
  • Infectious disease protocols
Confidential Service

Licensed and certified technicians

Need Emergency Cleaning Right Now?

Our emergency response team is available 24/7 to handle urgent cleaning situations. We understand that emergencies don't wait for business hours.

Rapid response within 2-4 hours
Fully trained emergency specialists
Insurance claims assistance

Emergency Hotline

+44 20 7589 4567

Available 24/7/365

Frequently Asked Questions

Find answers to common questions about our cleaning services. Can't find what you're looking for? Contact us directly.

Our pricing varies based on several factors including property size, cleaning frequency, type of service, and specific requirements. We offer competitive rates starting from £25 per hour for residential cleaning. For an accurate quote, please contact us with your specific needs, or use our online quote form. We provide free, no-obligation estimates for all services.

Residential Cleaning

  • • Studio/1 Bedroom: £80-120
  • • 2-3 Bedrooms: £120-180
  • • 4+ Bedrooms: £180-250+

Commercial Cleaning

  • • Office spaces: £25-35/hour
  • • Retail stores: £30-45/hour
  • • Industrial: Quote on request

Absolutely! We prioritize the safety of your family, including children and pets. We use eco-friendly, non-toxic cleaning products that are safe for all family members. Our team is trained to use cleaning products safely and effectively.

Our Safe Cleaning Approach:

  • • 100% eco-friendly, biodegradable products
  • • No harsh chemicals or ammonia-based cleaners
  • • Pet and child-safe formulations
  • • Fragrance-free options available upon request
  • • All products are properly stored away from children

Yes, we bring all our own professional-grade cleaning supplies and equipment. This ensures consistency, quality, and convenience for our clients. Our team arrives fully equipped with vacuum cleaners, mops, buckets, microfiber cloths, and all necessary cleaning products.

What We Bring:

  • • Professional vacuum cleaners
  • • Microfiber cleaning cloths
  • • Eco-friendly cleaning solutions
  • • Mops, buckets, and cleaning tools
  • • Floor cleaning equipment
  • • Window cleaning tools
  • • Sanitizing and disinfecting products
  • • Protective equipment

For regular cleaning services, we recommend booking 48-72 hours in advance. However, we understand that cleaning needs can arise suddenly, and we do our best to accommodate same-day or next-day requests when our schedule allows.

Regular Services: Book 48-72 hours in advance for your preferred time slot
Last-Minute Bookings: Same-day service subject to availability (additional fee may apply)
Emergency Cleaning: Available 24/7 - call our emergency line for immediate assistance

We provide comprehensive cleaning services throughout Greater London, covering all major boroughs and many surrounding areas. Our primary coverage includes Central, West, North, and South London zones.

Full Coverage Areas

Standard rates apply across all London boroughs including Westminster, Camden, Kensington & Chelsea, Hammersmith & Fulham, and most other central and Greater London areas.

Extended Service Areas

Limited service available to Greater London outer areas, selected Hertfordshire postcodes, parts of Surrey, and select Kent areas (small additional travel fee applies).

Yes! We stand behind the quality of our work with a 100% satisfaction guarantee. If you're not completely satisfied with our cleaning service, we'll return to re-clean the specific areas at no additional charge within 24 hours of the original service.

Our Quality Commitment:

  • • 100% satisfaction guarantee on all services
  • • Free re-cleaning within 24 hours if you're not satisfied
  • • Fully trained and insured cleaning professionals
  • • Quality control inspections on every job
  • • Customer feedback directly impacts our team training

Still have questions?

Our friendly customer service team is here to help you with any questions about our cleaning services.